You can modify your order before it’s dispatched. After dispatch, you’ll need to contact support to process returns.

You can change the shipping address before the order is dispatched. After that, you need to contact support to process a delivery return.

Our orders will be dispatched on the same day they are placed. In London, we offer same-day delivery, while for the rest of the UK, delivery takes 1 to 3 working days.

All refunds will be processed after the return is completed, and the refund will be issued to the same payment method on the same card.

You can reset your password in account management. If you don’t have access to your email or phone number, please contact support for assistance.

All your information is encrypted, and all payments will be processed through secure payment methods. Learn more.